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Termination of Service Requests
Disconnecting Utilities
Customers wishing to disconnect service must sign a disconnect order in one of two ways:
  • By coming to City Hall, located at:
    224 E. Bryan St.
    Douglas, GA 31533
  • By faxing a disconnection request to (912) 384-6730

Disconnection requests are not taken by phone.

Service Disconnection
Disconnection of services can normally be initiated within 24 hours notice, with the exception of weekends and holidays. A final bill will be sent out following service disconnection.

For More Information
For more information about disconnecting utilities, contact the Customer Care Center at (912) 384-3302 or dial 311.

City of Douglas
Contact Us | City of Douglas, City Hall, 224 E. Bryan Street, Douglas, Georgia 31533, (912) 389-3401 Facebook RSS
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